LapVoiceRefunds
Fourteen days, no interrogation. Try it properly; if it is not for you, ask.
The window
You can request a refund within 14 days of purchase. It applies from the moment the order is paid, and it is the same whether you paid by card or PayPal balance.
How to request one
- Reply to the email that carried your licence code, or
- Email hello@lapvoice.com from the address you bought with, with the order number if you have it.
You do not need to explain why. If something is broken, tell us anyway. It is the fastest way to get it fixed.
What happens to the code
When a refund is issued, the activation code is deactivated and the seat is freed. The app returns to preview mode the next time it checks in. Uninstalling is up to you; there is no account to close.
Statutory rights
This policy sits alongside any rights you have under consumer law in your country. Nothing here reduces those rights. If your local law gives you a longer cancellation period for digital purchases, that period applies.
Chargebacks
Please contact us before opening a chargeback. A chargeback also deactivates the code, but it takes longer for everyone and may add fees. A normal refund is quicker.
After 14 days
We do not normally refund after the window. If the app stops working because of a fault on our side and we cannot fix it, we will still make it right.